Privacy Policy

Welcome to AnalyticsX. We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our analytics platform.

By using AnalyticsX, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

When you create an account, we collect:

• Username (required for authentication)
• Email address (for account recovery and notifications)
• Password (stored as encrypted hash, never in plain text)
• Account creation date and last login timestamp

When you add AnalyticsX tracking to your website, we collect anonymous visitor data:

• Page URL and referrer source
• Device type (desktop, mobile, tablet)
• Browser type and version
• Country and city (derived from IP, IP itself is not stored)
• Session duration and pages viewed
• We do NOT collect: names, emails, phone numbers, or any personally identifiable information from your visitors

We use the collected information for the following purposes:

• To provide and maintain our analytics service
• To display real-time and historical analytics in your dashboard
• To send important account notifications (security alerts, billing updates)
• To improve our platform and fix technical issues
• To prevent fraud and unauthorized access
• We do NOT use your data for advertising or marketing purposes

All data is stored on secure servers with industry-standard encryption. We implement the following security measures:

• SSL/TLS encryption for all data transmission
• Encrypted password storage using bcrypt
• Regular security audits and vulnerability testing
• Automatic session timeout for inactive users
• IP masking for all visitor analytics (last octet removed)
• Database backups with encryption at rest

AnalyticsX is fully compliant with the General Data Protection Regulation (GDPR). Here's how we ensure compliance:

• No personally identifiable information (PII) is collected from website visitors
• IP addresses are anonymized before storage
• No cookies are used for tracking
• No cross-site tracking or fingerprinting
• Users can request data export or deletion at any time
• Data Processing Agreement (DPA) available for enterprise customers

Data retention periods vary by plan:

• Starter Plan: 7 days of historical data
• Pro Plan: Unlimited data retention
• Agency Plan: Unlimited data retention

When you cancel your account, all your data is permanently deleted within 30 days. You can also manually delete specific websites or all data at any time from your dashboard.

We use the following third-party services to operate AnalyticsX:

• Hosting Provider: Secure cloud infrastructure (EU-based)
• Email Service: For sending transactional emails (password reset, notifications)
• Payment Processor: For handling subscription payments (we never store card details)

All third-party providers are contractually obligated to protect your data and comply with applicable privacy laws.

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data ("right to be forgotten")
• Data portability (export your data in machine-readable format)
• Restriction of processing
• Object to processing

To exercise these rights, please contact us at the email address below. We will respond within 30 days.

AnalyticsX is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email for significant changes
• Post the updated policy on this page

We encourage you to review this policy periodically for any changes. Continued use of our service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us: